Indosat Ooredoo eSIM products are available throughout Indonesia


Indesit Ooredoo Hutchison (IOH), officially presents eSIM products throughout Indonesia. The public can also get these products easily at IM3 offline and online outlets.

IOH through IM3 always tries to be close to its customers, by presenting Embedded SIM or eSIM technology that is relevant to their needs and can be obtained easily.

By using eSIM products, prepaid and postpaid IM3 customers can enjoy the convenience of staying connected without a physical card and experience the latest technological developments that are compatible with various devices. high-end them.

“The simple and transparent eSIM service can be used by existing and new customers, without additional costs,” said Chief Commercial Officer Indosat Ooredoo Hutchison, Ritesh Kumar Singh through an official statement received on Friday (10/03/2023).


For prepaid customers, exchanging a physical SIM card for an eSIM can be done by visiting IM3 outlets throughout Indonesia that can serve card exchanges and through

For postpaid customers, this service is available at 6 IM3 outlets in the Jakarta area, customers can visit the Central Outlet at Indosat Ooredoo Hutchison Head Office, IM3 Mall Kota Kasablanka outlet and IM3 Roxy outlet.

Next IM3 Pondok Indah outlet, IM3 Mall Ambasador outlet, IM3 Mangga Dua outlet. In the near future it will be present at IM3 outlets in other cities.

“We believe this eSIM service can further facilitate the public to continue to be connected without a physical card and get a new era of digital experience that is more optimal,” he continued.

How to Exchange a SIM Card to an IM3 eSIM

eSIM Indosat Ooredoo Hutchison

To enjoy eSIM services, all IM3 users need to ensure that their device supports the eSIM feature. Then, customers can get an eSIM or exchange a physical SIM card for an eSIM with the following mechanism:


1. eSIM exchange at IM3 Booth

  • Visit the website to see a list of compatible smartphone devices for eSIM services.
  • Visit the nearest IM3 outlet by preparing your NIK KTP, Family Card number, and email address to register.
  • After that, the customer can choose the number and internet package according to their needs and then make the payment process.
  • The customer will receive an email containing a unique QR code and an activation guide.
  • The information verification process has been completed, the eSIM has been installed, and digital telecommunication services can be used.

2. Exchange eSIM Online

  • Visit website
  • Click the icon ‘e.g.
  • Choose a type e.g Prepaid.
  • Choose the number and internet package according to your needs.
  • Fill in personal information (name & email address) to receive detailed activation guide information e.g.
  • Verify email address with OTP.
  • Select the payment option and complete the payment.
  • Get QRs e.g and activation details.
  • e.g is already active and products and services from IM3 can be enjoyed.

This is information on how to exchange a SIM card to an IM3 eSIM. Hopefully this will be useful for you IM3 customers who want to upgrade to eSIM. [NM/HBS]

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button